Coffeeshop West
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09:00 to 00:00 daily

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Privacy

Privacy Policy

How Coffeeshop West collects, uses, and protects your personal data — including what we explain in our House Rules about camera surveillance.

Who we are

Coffeeshop West, Balboastraat 19-H, 1057 VT Amsterdam, is the controller responsible for your personal data. Coffeeshop West is part of the Amsterdam Genetics family. For any privacy question, contact us at info@coffeeshopwest.nl.

What personal data we collect

Contact form: if you use the contact form on this website, we collect your name, email address, subject, and message. Camera footage: for safety and security, we use bodycams and fixed cameras inside and outside the shop (see our House Rules) — these systems record anyone inside or near the coffeeshop. Website data: like most websites, our server automatically logs standard technical data such as your IP address and browser type when you visit.

Why we process your data

We use your contact form details to answer your question or request. We use camera footage to protect the safety of our staff, customers, and property, and to prevent and investigate incidents. We process basic website data to keep the site running securely.

How long we keep your data

We keep contact form messages only as long as needed to handle your enquiry. Camera footage is kept for a limited period and then automatically deleted, unless we need to keep it longer for an ongoing investigation or a legal obligation.

Who we share it with

We don't sell your personal data. If an incident occurs, camera footage may be shared with the police, as explained in our House Rules. Some technical data may be processed by third-party services this website relies on, such as Google, for the embedded Google Maps location and Google Fonts.

Cookies & embedded content

This website may use a small number of functional cookies needed to make it work properly. If we add analytics or marketing tools in future, we'll update this section and, where required, ask for your consent first.

Your rights

Under the GDPR (AVG in the Netherlands), you have the right to access, correct, or delete your personal data, to object to or restrict how we use it, and to request a copy in a portable format. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes to this policy

We may update this privacy policy from time to time. The version on this page always reflects our current practice.

Questions

For anything related to your privacy or personal data, email us at info@coffeeshopwest.nl.